Privacy Policy
Effective date: August 18, 2026 · Last updated: August 18, 2026
At ChitChat, keeping your trust is the whole point. This policy explains what information we collect when you use the ChitChat app and website, why we collect it, how we protect it, and the choices you have. If anything here is unclear, reach out and we will happily walk you through it.
01 Who we are
This service is operated by ChitChat ("ChitChat", "we", "us", or "our"), registered at [COMPANY ADDRESS]. We are the data controller responsible for your personal information under this policy. For any privacy question, contact us at support@chitchat.network.
02 Information we collect
We collect the following categories of information, and only what we need to run and improve the service:
Information you give us
- Account details such as your name, username, email address, phone number, and password.
- Profile content such as your bio, profile photo, posts, comments, messages, and media you upload.
- Support communications when you contact us for help or feedback.
Information we collect automatically
- Usage data such as the content you view, features you use, and time spent in the app.
- Device and log data such as device type, operating system, app version, IP address, and identifiers.
- Cookies and similar technologies used to keep you signed in and remember preferences.
03 How we use your information
- To create and manage your account and deliver the core features of ChitChat.
- To personalize your feed, recommendations, and content discovery.
- To keep the community safe, prevent fraud, and enforce our Terms.
- To respond to your requests and provide customer support.
- To analyze usage so we can fix problems and improve the product.
- To send service updates and, where permitted, marketing you can opt out of at any time.
04 How we share information
We do not sell your personal information. We share it only in these limited situations:
- With other users, according to your settings, when you post or message publicly or to specific people.
- With service providers who help us operate the app (hosting, analytics, payments), under contracts that require them to protect your data.
- For legal reasons, when required by law or to protect the rights and safety of our users and the public.
- In a business transfer, such as a merger or acquisition, with notice to you where required.
You are always in control
You can access, edit, download, or delete your information at any time from your account settings, or by emailing support@chitchat.network. Deleting your account removes your profile and content, subject to any data we must keep for legal reasons.
05 Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or port your data, to object to or restrict certain processing, and to withdraw consent. To exercise any right, contact support@chitchat.network. You will not be treated differently for exercising your rights.
06 Data retention
We keep your information for as long as your account is active or as needed to provide the service. When you delete your account, we delete or anonymize your data within a reasonable period, except where we must retain it to comply with legal obligations, resolve disputes, or enforce our agreements.
07 Security
We use technical and organizational measures such as encryption, access controls, and regular reviews to protect your information. No method of transmission or storage is completely secure, so while we work hard to protect your data, we cannot guarantee absolute security.
08 Children's privacy
ChitChat is not intended for anyone under 13. We do not knowingly collect information from children under that age. If you believe a child has provided us information, contact us and we will delete it.
09 International transfers
We may process and store your information in countries other than your own. Where we transfer data across borders, we use appropriate safeguards required by applicable law to keep your information protected.
10 Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you in the app or by email. Continuing to use ChitChat after changes take effect means you accept the updated policy.
GET IN TOUCH
Questions about your privacy? Email us at support@chitchat.network